Using Your Insurance to Pay for Appointments at Body Zest
If you have private health insurance, you might be wondering whether you can use it to cover your osteopathy, sports therapy, or podiatry appointments at Body Zest. The good news is that many of our patients successfully claim back the cost of their treatments through their insurance. However, there are a few key things you need to know before booking.
How Insurance Works at Body Zest
At Body Zest, we operate on a self-funding basis when it comes to insurance. This means:
You pay for your appointment at the time of booking.
You then submit a claim to your insurance provider for reimbursement.
If your insurance policy covers the treatment, they will reimburse you directly.
Check with Your Insurance Provider First
Not all insurance companies accept this arrangement, so it’s important to check with your provider before booking your appointment. When speaking to them, ask the following questions:
✅ Does my policy cover osteopathy, sports therapy, or podiatry?
✅ Can I claim reimbursement for self-funded treatments?
✅ Do I need a referral from a GP or specialist before booking?
✅ Are there any treatment limits or exclusions on my policy?
Why We Operate on a Self-Funding Basis
Many clinics work with insurance companies directly, but this often comes with restrictions that don’t align with our approach to patient care. By keeping things self-funded, we can:
Offer flexibility in the treatments we provide, without insurance dictating your care.
Reduce admin delays, so you get the treatment you need without waiting for approvals.
Provide transparent pricing with no hidden fees or unexpected costs.
How to Claim Your Reimbursement
If your insurance provider confirms that you can claim, here’s what to do:
Book and attend your appointment as normal.
Keep your receipt—this will serve as proof of payment for your claim.
Submit your claim to your insurance company, following their instructions.
Most insurers will process claims quickly, but it’s always best to check their expected timelines.
Still Have Questions?
If you’re unsure about whether your insurance will cover your treatment, we recommend speaking to your provider directly. If you need any documentation from us to support your claim, just let us know—we’re happy to help!
Click here to book your appointment. We look forward to helping you feel your best!